Refund policy
We offer a 14-day return policy, meaning you have 14 days from receiving your item to request a return.
To be eligible for a return, the item must be:
in the same condition as received
unused
in its original packaging
with tags and proof of purchase
Starting a return
The returned item must be sent to:
Vanapagana tn 17, Räni alevik, Kambja vald, Tartu maakond, 61708
If your return is accepted, we will send:
a return label
instructions on how and where to send your package
Packages sent without prior return approval will not be accepted.
Damages and issues
Please inspect your order upon receipt.
If the item is:
defective
damaged
incorrect
please contact us immediately so we can resolve the issue.
Exceptions (non-returnable items)
The following cannot be returned:
discounted items
gift cards
If you have questions about a specific item, please contact us.
Exchanges
The fastest way to exchange an item is to:
return the current item
place a new order
European Union 14-day withdrawal right
If the order is delivered within the European Union, you have the legal right to withdraw from the contract within 14 days without giving a reason.
The item must be:
unused
in its original packaging
with proof of purchase
Refunds
We will notify you once we have received and inspected your return.
If the return is approved:
the refund will be issued to the original payment method
within 10 business days
Please note:
banks may take additional time to process the payment
If you have not received your refund within 15 business days, please contact us:
info@yarbo.ee